Helps. Cares. Protects.

Join our team as a

Business Process Analyst - Customer Order Management (f/m/d) 

DEU-Heidenheim

 

As a Business Process Analyst - Customer Order Management you manage dedicated activities/projects and act as a process expert. You actively engage with the operational units globally to support them in becoming a leaner organisation. This involves the establishment and continous adjustment of a joint functional roadmap as well as the execution of crucial initiatives.

 

Your area of responsibility:     

  • You collect business requirements, translate it in functional specifications for our global implementation of SAP S/4 HANA
  • You are responsible for the development and improvement of state-of-the-art processes, clear rules and guidance and establish them in the process house and functional roadmap
  • Further you support process owners to build and regularly update the functional roadmap, also proposing own ideas to advance the current process landscape
  • You also identify potential enhancements in existing processes and system to turn the organisation into a leaner organisation
  • On top you describe improvement ideas in project charters respectively change requests based on input collected either from process owner or from the operational organisation
  • Leading and managing dedicated workshops with various functions to identify potential ideas will be also part of your tasks
  • Furthermore, you lead change management activities as documentation, training and roll out
  • You also participate in industry expert groups and forums to transfer outside-in innovations into PAUL HARTMANN Group as well as to identify industry standards for adoptation
  • Finally, you screen the external provider market for innovation and internal adoptation 

 

What we look for:

  • You preferably have a Master's or Bachelor's degree in business administration or engineering or a comparable course of study 
  • You have profound professional experience in operational units / processes organisations in a comparable environment with focus on Customer Order Management
  • Proven experience in designing and implementing new processes sets you apart
  • You have deep and hands-on experience in various functions and processes
  • Further you have deep and hands-on experience of project management and successful Change Management
  • On top you have good knowledge of enterprise systems (e.g. SAP ERP, APO, BW, etc)  
  • Deep experience in LEAN and the LEAN methods, Six Sigma certification is a plus
  • Analytic thinking and modelling skills are among your strength
  • Finally you have fluent English and German skills

 

Benefits:

  • Various health and fitness offers, e.g. yoga during lunch break, cooperation with fitness studios, company doctor, massage offers 
  • Furnished apartment for the first six months, if distance to place of residence > 60 km 
  • Attractive ways of combining work and family life, e.g. parent-child workroom 
  • Flexible working conditions, e.g. flexitime or mobile working on a daily basis 
  • Feedback conversations and resulting training opportunities  
  • Diverse development opportunities - national and international 
  • Well-developed infrastructure e.g. parking bays, canteen, well-equipped workspaces 

 

Please send in your application documents via our online platform to Berkay Uysal.

Helps. Cares. Protects.

Join our team as a

Business Process Analyst - Customer Order Management (f/m/d) 

DEU-Heidenheim

 

As a Business Process Analyst - Customer Order Management you manage dedicated activities/projects and act as a process expert. You actively engage with the operational units globally to support them in becoming a leaner organisation. This involves the establishment and continous adjustment of a joint functional roadmap as well as the execution of crucial initiatives.

 

Your area of responsibility:     

  • You collect business requirements, translate it in functional specifications for our global implementation of SAP S/4 HANA
  • You are responsible for the development and improvement of state-of-the-art processes, clear rules and guidance and establish them in the process house and functional roadmap
  • Further you support process owners to build and regularly update the functional roadmap, also proposing own ideas to advance the current process landscape
  • You also identify potential enhancements in existing processes and system to turn the organisation into a leaner organisation
  • On top you describe improvement ideas in project charters respectively change requests based on input collected either from process owner or from the operational organisation
  • Leading and managing dedicated workshops with various functions to identify potential ideas will be also part of your tasks
  • Furthermore, you lead change management activities as documentation, training and roll out
  • You also participate in industry expert groups and forums to transfer outside-in innovations into PAUL HARTMANN Group as well as to identify industry standards for adoptation
  • Finally, you screen the external provider market for innovation and internal adoptation 

 

What we look for:

  • You preferably have a Master's or Bachelor's degree in business administration or engineering or a comparable course of study 
  • You have profound professional experience in operational units / processes organisations in a comparable environment with focus on Customer Order Management
  • Proven experience in designing and implementing new processes sets you apart
  • You have deep and hands-on experience in various functions and processes
  • Further you have deep and hands-on experience of project management and successful Change Management
  • On top you have good knowledge of enterprise systems (e.g. SAP ERP, APO, BW, etc)  
  • Deep experience in LEAN and the LEAN methods, Six Sigma certification is a plus
  • Analytic thinking and modelling skills are among your strength
  • Finally you have fluent English and German skills

 

Benefits:

  • Various health and fitness offers, e.g. yoga during lunch break, cooperation with fitness studios, company doctor, massage offers 
  • Furnished apartment for the first six months, if distance to place of residence > 60 km 
  • Attractive ways of combining work and family life, e.g. parent-child workroom 
  • Flexible working conditions, e.g. flexitime or mobile working on a daily basis 
  • Feedback conversations and resulting training opportunities  
  • Diverse development opportunities - national and international 
  • Well-developed infrastructure e.g. parking bays, canteen, well-equipped workspaces 

 

Please send in your application documents via our online platform to Berkay Uysal.